For any questions regarding Vancouver (Centerm) appointments, container status, ERD, etc. please call Customer Service at 604-252-2420.
For any questions regarding Prince Rupert (Fairview) container status, ERD, etc. please call Customer Service at 250-624-2124 ext. 2333.
Address
Suite 1500, Metrotower II
4720 Kingsway
Burnaby, BC V5H 4N2
Phone Number
P: 604-252-2473
Media Inquiries
angela.kirkham@dpworld.com
Careers
careers.canada@dpworld.com
Accounts Receivable
accountsreceivable@dpworld.ca
Accounts Payable
invoices.apcanada@dpworld.com
Address
DP World Vancouver
777 Centennial Road
Vancouver, BC V6A 1A3
Phone Number
P: 604.255.5151
F: 604.662.8464
Customer Service
604.252.2420
Hours:
Monday to Friday: 8.00am – midnight
Saturday to Sunday: 8.00am – 4.00pm
Emergency Contacts
First Aid (Emergency):
604.252.2555
First Aid (Non-Emergency):
604.252.2444
Safety:
safety@dpworld.ca
safetyfeedback@dpworld.ca
Security:
604.861.3915
Address
DP World Nanaimo
750 Jackson Road
Nanaimo, BC V9X 1J2
Phone Number
P: 250.722.2290
F: 250.722.2251
Vancouver Island Stevedoring and Operations
John Darbyshire
250.722.2290
john.darbyshire@dpworld.com
Address
DP World Prince Rupert
3100 Scott Road
Prince Rupert, BC V8J 3P4
Phone Number
P: 250.624.2124
F: 250.624.2323
Customer Service
250.624.2124 ext. 2333
customerservice@prr.dpworld.ca
Hours:
Monday to Friday: 8.00am – 4:30pm
Rail Planners
Vessel Planners
Address
DP World Fraser Surrey
11060 Elevator Road
Surrey, BC V3V 2R7
Phone Number
P: 604.581.2233
Terminal Manager
Ian Patterson
604.581.2233 ext.7007
ian.patterson@dpworld.com
Customer Service
604-581-2233 ext. 7054
Hours:
Monday to Friday: 7.30am – 4.00pm
Operations
604.582.2224 (24-hour line)
Mainland Stevedoring Ro/Ro and Bulk
Saeid Rezazadeh
604.252.2502
saeid.rezazadeh@dpworld.com
If you see or suspect wrongdoing – Speak Up
The Whistleblowing Hotline is a mechanism to provide all our stakeholders with the confidence and means to raise concerns regarding any wrongdoing they observe, knowing that their concerns will be dealt with effectively, confidentially and consistently.
Report your concerns in confidence, for free, 24/7.
Toll-free phone: 800-735-1229
Click HERE to submit a report directly online.
Read our whistleblowing policy
