Helpful information for customers and partners.
Please contact us with any questions you may have.
Helpful Documents
Resources Cargoes Community System (CCS)
How to Resolve Currency Payment Error
February 23, 2022
February 23, 2022
How to Pay an Invoice for DP World Fraser Surrey Terminal
February 18, 2022
February 18, 2022
CCS Overview Webinar
February 1, 2022
February 1, 2022
User Registration Process
February 1, 2022
February 1, 2022
Gate closures for Prince Rupert (Fairview Terminal) and Vancouver (Centerm).
DP World Fraser Surrey Holiday Schedule (December 2020)
December 23, 2020
December 23, 2020
DP World Vancouver Holiday Schedule and Gate Closures 2021
December 2, 2020
December 2, 2020
DP World Prince Rupert Holiday Schedule and Gate Closures 2020
February 12, 2020
February 12, 2020
DP World Vancouver Holiday Schedule and Gate Closures 2020
February 7, 2020
February 7, 2020
Contractor Visitor Orientation Manual – Vancouver
November 25, 2020
November 25, 2020
Vendor Code of Conduct
October 26, 2020
October 26, 2020
Stevedoring Terms & Conditions for Spot Contacts
December 14, 2019
December 14, 2019
For a current version of the DP World Vancouver Container Terminal Tariff, please refer to the DP World Vancouver Container Terminal Services document. For a current version of the DP World Prince Rupert Container Terminal Tariff, please refer to the DP World Prince Rupert Container Terminal Services document.
DP World Logistics Rail Services Tariff – April 1, 2022
April 1, 2022
April 1, 2022
DP World Nanaimo Terminal Services Tariff – April 1, 2022
March 28, 2022
March 28, 2022
DP World Logistics Standard Terms and Conditions
March 21, 2022
March 21, 2022
DP World Logistics Tariff – April 1, 2022
March 21, 2022
March 21, 2022
DP World Fraser Surrey Tariff – April 1 2022
March 8, 2022
March 8, 2022
DP World Global Standard Terms and Conditions
March 7, 2022
March 7, 2022
DP World Canada Logistics Services Tariff – Revised October 18 2021
October 18, 2021
October 18, 2021
Information about the Terminal Gate Efficiency Program for DP World Vancouver (Centerm) as well as other related documentation and information ( such as current appointment window information, Paypal instructions, etc.) is provided below.
TGEP Terminal Gate Efficiency Program Jan 2015
December 14, 2019
December 14, 2019
Terminal Gate Appointment Info Documentation 1.0
December 14, 2019
December 14, 2019
Paying with PayPal
December 14, 2019
December 14, 2019
DPWV Terminal Gate Process Change June 24 2014
December 14, 2019
December 14, 2019
DPWV Revised Windows 18 Aug 2014
December 14, 2019
December 14, 2019
DP World Vancouver Appointment Dispute form
December 14, 2019
December 14, 2019
Create PDF
December 14, 2019
December 14, 2019
DP World Vancouver's truck gate will be open Monday to Friday from 08:00 - Midnight, and closed Saturday, Sunday and statutory holidays unless otherwise specified. DP World Prince Rupert's truck gate will be open Monday to Friday from 08:00 - 16:30, and closed Saturday, Sunday, and statutory holidays unless otherwise specified.
Changes to Import LFD Calculation and Appointment Details
September 16, 2022
September 16, 2022
Hazardous Form New Procedure – Vancouver
April 13, 2022
April 13, 2022
Site Rules – Street Trucks EXTRA BLOCKS
February 12, 2020
February 12, 2020
VGM Application Form – Vancouver
December 14, 2019
December 14, 2019
VGM Application Form – Prince Rupert
December 14, 2019
December 14, 2019
DP World Vancouver Orientation for Truckers
December 14, 2019
December 14, 2019
Credit Card Payment Form
December 14, 2019
December 14, 2019